Each order is hand-engraved by our Customization Specialists who laser each personalization--making it uniquely yours! It can take our warehouse about 1-2 business days pick and pack, and (around) an additional 5 business days to customize. It's worth the short wait!
Select the product on QALO.com, if we can engrave it, the Customize it button will appear after selecting the size.
In the text box, you will find the maximum character limit for that product. Most rings are 12 characters (including spaces) and dog tag lines are up to 16 characters (up to 5 lines on the back). The text will automatically be centered on any QALO product.
*At this time we are unable to engrave emojis or special characters that are not on an American keyboard. So even if your phone allows them or does over the amount of characters, our systems will ship it blank.
Once you select the product and type in your desired text, make sure to click Customization Ready, then add that to your cart! For some products, customization may be included in the price (Dog ID tags).
You should see TWO product lines in your cart, one for the product and one for the customization.
Once your order is ready, you will be emailed your tracking number.