-Once you place an order via QALO.com, we will do our best to get your package shipped out as soon as possible.
-From the time you order, please allow about 24-48 business hours of processing time through our warehouse.
-During this processing time, your online order is transmitted to our warehouse where the shipping label is printed (please keep in mind that this step is a part of the 1-2 business day processing time, and may not necessarily mean that your item has been picked up by the postal service just yet.)
-From there, the order is customized (if applicable), safely packed, and prepared for shipment as soon as possible. Please note that if an item on your order requires customization, it may up to a week in addition to the 24-48 business hours processing time.
-We do not ship on Saturdays, Sundays, and certain holidays.
*Please note all processing, engraving, and shipping times may take longer during holidays.