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Will I receive a confirmation email after placing my order?

-Yes! You will receive 2 separate confirmations to the email you provided on your order.

-The first email will be your order confirmation (receipt), and will be sent once you place your order through www.QALO.com.

-A shipping confirmation email will be sent as soon as our warehouse prints the shipping label for your order (Please keep in mind that this step is a part of the 1-2 business day processing time, and may not necessarily mean that your item has been picked up by the postal service just yet).

-If you believe you placed an order but did not get an email confirmation, please contact us and we would be happy to resend the email to you.

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