We have a one-year/one-time warranty on each of our rings. This warranty may be used for a one-time replacement of your original ring in the same style. This warranty covers broken, ripped, or torn QALO rings.
Simply contact us with your order number, a picture of the ring with the emblem showing, and any additional info we might need (address change, etc.) and we’ll get a new one out to you right away! And if there’s a great story of how the ring broke, please do share that with us; we’d love to hear it!