We will gladly exchange any customized ring for the same style in a different size until you get the right ring that fits you best! Please contact our Problem Solver team and we can make sure the customized engraving from your original ring will be applied.
Store Credit can also be applied to your customized rings. Once you return your original ring, you will receive store credit (via email, in the form of a gift card) for the cost of the ring, tax, and the engraving fee. You can use this towards your perfect QALO products!
At this time, we cannot offer refunds for customized QALO rings.