You can easily exchange a QALO you bought on Amazon!
All Amazon orders need to be accessed, returned, and exchanged through Amazon. You can do this simply by going to Amazon.com or your Amazon app and log into your account.
- From there you hover over “Your Account” and click "Your Orders".
- Find your QALO order.
- On the right-hand side of that order please click "Contact Seller".
- From there, you'll be able to send an email and submit your request.
For any missing shipments/products or incorrect sized rings, we recommend calling Amazon’s customer service line at 1-(888)280-4331. For any product questions, follow the steps above you can be assisted within 24 hours from your initial request during regular business hours!
For an amazon warranty, we will just need a little bit of info! Send an email to email@example.com with a picture of the ripped QALO with the emblem showing, your order number, and your current shipping address. Our QALO Amazon representative will get back to you as soon as possible.