Can I change my order before it ships?

Orders are processed quickly through our warehouse to make sure you get your product as soon as possible! 

We cannot make any changes or adjustments to the order once it has been placed. 

You can exchange your order once you receive it to change the size or style at no extra cost to you (contact us if the item is engraved). You can get that started here.

Wrong Shipping Address? If you need to make a change to your shipping address, please let us know right away by emailing support@qalo.com. We will need your order number & correct shipping address. If we can make a change, we will. However, it is not guaranteed.