Why are there multiple charges on my bank statement?

If you notice that there are pending charges on your bank account, this could mean that there was a miscommunication somewhere between your order and the bank, and your order may or may not have gone through properly.

-Depending on how many attempts (or clicks) were made during these few seconds, you may be seeing more than one charge on your account.

-We ask for your patience as the banks verify that the funds have not been deposited into our account, they will usually disappear in 24-48 hours. (The amount of time it takes for the pending charges to disappear is dependent on your bank’s policy.)

-If you do not see the pending charges drop off within more than 10 business days, we suggest giving your bank a quick call to clear things up.

-If you did not receive an order confirmation via email, please let us know, and we’ll be happy to look into it for you.




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