What if there was something wrong with my order when I opened it? James S. November 19, 2017 23:30 Updated Follow Community Problems Solvers, to the rescue!! Please let us know what went wrong by clicking here. We'll be happy to help you out! Related articles Can I change my order before it ships? Refund and Exchange Policies Store Hours Will I receive a confirmation email after placing my order? Returns and Exchanges for Customized QALO's Comments 0 comments Please sign in to leave a comment.