If you purchased your QALO product from another online store other than Amazon or QALO.com, and you're looking to make an exchange or return, please see the store you purchased from. We are unable to provide any refunds if purchased from another store.
If you are looking to request a warranty, our friendly Problem Solvers are only an email away!
We will need:
- A picture of the ring showing the QALO emblem
- A picture of your receipt
- Your shipping address
- The style and size needed