Non-Customized: At this time if your order is not customized, we are only seeing a 1 to 2-day delay with the postal carries.
Customized: At this time, we are dealing with a significant delay with all customized orders due to the Covid 19 Pandemic. We are only working with essential staff so instead of the normal 7 days it is now taking up to 14 days for Items to be engraved. We are doing our best to catch up as quickly and as safely as possible.
That being said if you would like to cancel your customized order please reach out to our Customer Service team as quickly as possible. If your order is passed the point at which we can cancel (Typically 2 to 3 days after your customized order was placed) we will do our best to find a solution for you.